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Same route, different airline: where the carrier you pick matters most

On 1,216 US routes flown by more than one airline, the median gap between the most and least punctual carrier is 7.8 points. On San Francisco (SFO) to Austin (AUS) it is 39.5.

By Kaan Tokalı6 min readFigures from September 2025 to August 2026
Aircraft from several airlines on the apron at John F. Kennedy International Airport, with the control tower behind

National airline rankings compare carriers that fly different networks. An airline based at a congested hub in stormy country will look worse than one flying sunny point-to-point routes, even if both run their operations equally well. The fair comparison is two airlines flying the same airports on the same days.

This site has 1,216 such comparisons: routes where at least two carriers each flew 365 or more flights from September 2025 to August 2026. On every one of them, travellers faced the same airports, the same air traffic control and the same weather.

The only thing that changed was the airline.

How big the gaps are

The median gap between the most and least punctual carrier on a shared route is 7.8 percentage points of on-time rate. On 457 routes the gap is 10 points or more, and on 57 it is 20 or more. At the other end, 225 routes have carriers within three points of each other, which is close enough that schedule and price should decide.

The widest gap in the data is on San Francisco (SFO) to Austin (AUS). United Airlines arrived on time 79.6% of the time there; Southwest Airlines managed 40.1%. Over a hundred trips on that route, that difference works out to about 39 more late arrivals with the weaker carrier.

The 20 widest gaps

Every carrier in the table links to its own record on that route, with its departure-time breakdown, its monthly or quarterly trend and the flight numbers it flies there. The route links show every carrier side by side.

Wide gaps tend to have a reason that can be read from those pages. Common ones are:

  • Schedule shape. One carrier flies the route mostly in the morning, the other mostly in the evening, when delays have accumulated.
  • Aircraft rotation. One carrier's aircraft arrive from a delay-prone hub before the flight, the other's start fresh.
  • Operator. A route can be flown by a mainline carrier and by a regional partner with different spare capacity.
  • Base airport. An airline flying out of its own hub has spare aircraft and crews to cover a problem. A carrier with a small presence at the same airport may not.

Which airlines win and lose these comparisons

Airline Best on the route Worst on the route
Delta Air Lines 239 85
United Airlines 238 74
American Airlines 148 198
SkyWest Airlines 143 136
Envoy Air 127 16
Republic Airways 103 23
Southwest Airlines 80 309
Alaska Airlines 39 75
JetBlue Airways 29 96
PSA Airlines 28 84
Spirit Airlines 21 41
Frontier Airlines 19 74
Hawaiian Airlines 1 4
Allegiant Air 1 1

Counting routes where each airline had the best record among the carriers flying it, Delta Air Lines comes out ahead with 239 routes. Southwest Airlines finished last on the most routes, 309.

That count depends on network size: an airline that flies more shared routes has more chances to finish first and last. Use it alongside the airline pages rather than as a verdict on its own.

How I use a route's carrier table

When you search a route, the first question is whether the carriers on it actually differ. Open the route page and look at the carrier table:

  • Under about 5 points apart: choose on price, schedule and loyalty. The punctuality difference is within what a single bad month can produce.
  • 5 to 10 points apart: worth paying a little more for the stronger carrier if you have a tight connection or a fixed arrival time.
  • More than 10 points apart: the carrier matters more than most other choices you can make, including the day of the week. Past ten points, I book the stronger carrier unless its schedule rules it out.

Then check the carrier's own page for that route. A carrier with a strong annual record can still be weak at the time of day you need, and the departure window section shows that directly.

For a connection, the share of flights an hour or more late matters more than the on-time rate. The connection risk calculator uses the inbound route's real arrival delays to show how often a given layover fails.

Why sample size matters here

Every comparison in the table uses carriers with at least 365 flights on the route, so each rate rests on roughly one flight a day or more. Carriers below that still appear on the route pages, marked as thin samples, but they are left out of these rankings because a carrier with 150 flights can swing ten points on a single week of storms.

The rates are also directional. San Francisco (SFO) to Austin (AUS) and its return leg are separate operations with separate records, and the gap between carriers can differ a lot between the two directions. My pipeline stores each direction as its own record for exactly that reason: Los Angeles to San Francisco and San Francisco to Los Angeles can differ by ten points.

One comparison needs a warning of its own. Hawaiian is reported under its own code only from August to December 2025; from January 2026 the same flights appear under Alaska's code.

What this does not tell you

A carrier's record on a route is historical. Airlines change aircraft, schedules and partners, and a strong record can weaken quickly when a carrier shifts a route to a busier hub.

The on-time rate also ignores cancellations. A carrier that cancels its late flights rather than operating them can look more punctual than one that runs them late. The carrier pages print the cancellation rate beside the on-time rate for that reason.

Common questions

Is a bigger airline always more punctual on a shared route? No. The table of best and worst finishes shows that the same airline can lead on one route and trail on another. The size of an airline's presence at the two airports matters more than its overall size.

Why do the two directions of a route rank carriers differently? Each direction is a separate operation. One carrier may fly the outbound leg as an aircraft's first flight of the day and the return as its last, while another does the opposite, and the records follow the rotation rather than the city pair.

What if only one airline flies my route? Then the carrier choice is made for you, and the most useful levers are departure time and connection length. Route pages without competition still show the departure-time breakdown and the flight numbers on the route.

Should I pay more for the more punctual carrier? It depends on what a delay would cost you. For a trip with a tight connection, a fixed event or a separate onward ticket, a gap of ten points or more is usually worth paying for. For a flexible trip, it often is not.

Where to go next

Every figure in this guide is recomputed at build time from the US DOT Bureau of Transportation Statistics on-time performance database, covering September 2025 to August 2026. Methodology · Data sources