Route reliability record
PHX→CLT
Phoenix to Charlotte
- Flights
- 2,883
- Period
- July 2025 to June 2026
- Distance
- 1,773 mi
- Carriers
- 1
This route earns a A. Close to nine flights in ten arrive inside the 15-minute window the DOT uses to define an on-time arrival, which puts it 11 points better than the national rate of 77.6%. When something does go wrong the average delay runs a little over an hour. That rests on 2,883 flights, with a median arrival 12 minutes early.
Set against the rest of the country, this route's record is 11 points better than the US average of 77.6%. That gap is worth roughly 107 fewer late arrivals for every thousand flights.
Key figures
On time
88.3%
Arrivals under 15 minutes late, of 2,847 completed flights
Avg delay
77 min
Across delayed arrivals only, not all flights
Cancelled
1.18%
National rate is 1.81%
Best carrier
American
88.3% on time across 2,883 flights
These figures cover 2,883 flights between July 2025 and June 2026. The median arrival is 12 minutes early, which is the part an average hides: most flights here are fine, and the on-time rate is decided by a tail of badly late ones. On-time means under 15 minutes late, the DOT's own threshold.
Carrier by carrier
Which airline is most reliable on PHX to CLT
Only one carrier clears this site's 365-flight floor here, so there is no comparison to draw. The table below is the full picture.
| Airline | Flights | On time | Avg delay | Cancelled | Grade |
|---|---|---|---|---|---|
| American Airlines | 2,883 | 88.3% | 77 min | 1.18% | A |
Departure window
The best time of day to leave
Departure time matters more here than the choice of carrier. The gap between the best and worst window is 17 points, against half a point between the best and worst carrier. Each bar is the on-time rate for flights scheduled inside that window.
- 5am–8am713 flights95.5%
- 8am–11am578 flights87.6%
- 11am–2pm536 flights85.1%
- 2pm–5pm326 flights78.4%
- 5pm–8pm—
- 8pm–5am730 flights88.6%
Scale runs 70% to 100%. Rows with fewer than 30 flights show a dash.
Book the early departure. Flights leaving between 5am–8am arrive on time 95.5% of the time, against 78.4% for the afternoon window. That is 17 points of difference for no extra money, and it comes from the same aircraft having had no earlier flight to fall behind on. The 8pm–5am window is the busiest, with 730 flights scheduled in it.
Across the year
When delays peak on this route
This route's year swings by 14 points from best month to worst, which is wide. An annual average tells you very little about the week you are actually flying, so read the strip rather than the headline if your dates are fixed.
July is the worst month at 79.0% on time, 14 points below February, the best at 92.9%. Summer afternoon convection and peak-season schedules land on the same weeks every year, so this is a pattern you can book around rather than a run of bad luck. March was the busiest month here, with 279 flights.
Across the week, Wednesday is the strongest day at 91.5% on time and Friday the weakest at 84.7%. 7 points is a smaller lever than departure hour, but it is free.
Delay causes
Why this route gets delayed
One category carries most of the weight here. Carrier accounts for 52% of the 26,000 delay minutes carriers reported, and the remaining four split what is left. The split is by minutes rather than by flights, so a few very long delays count for as much as many short ones.
- 52%Carrier
- 32%Late-arriving aircraft
- 8%National Airspace System
- 7%Extreme weather
- 0%Security
The largest share of delay minutes, 52%, falls under carrier control: crew scheduling, maintenance, fuelling, baggage. Unlike weather, that is a management outcome, and it is the category where the gap between two carriers on the same schedule is genuinely earned. It accounts for 13,000 of the 26,000 delay minutes reported here. The split is drawn from 25,672 reported delay minutes.
The practical consequence: the 5am–8am departure is the one that starts clean. Its aircraft has no earlier leg to be late from, which is exactly why that window shows 95.5% on time here.
Cancellations sit at 1.18% against a national 1.81%, which is ordinary. Diversions add another 0.07%.
Connections and stage length
What a delay here actually costs
Badly late arrivals are rare here: only 3.9% land an hour or more behind schedule, against 8.1% nationally. Connections built on this flight are about as safe as US domestic connections get, though a cancelled flight still ignores every layover you give it.
At 1,773 miles this is transcontinental flying, and long routes get a quiet structural advantage. Scheduled block time on a flight this length carries more padding in absolute minutes, so a twenty-minute late departure often still becomes an on-time arrival. Read the on-time rate here as slightly flattering next to a short-haul route with the same operational quality.
The return leg is a different operation and performs like one: it runs 80.2% on time across 2,885 flights, 8 points below this direction. Departure banks, aircraft rotations and the congestion at each end all differ, so scoring the two directions together would average away a real 8 points of difference.
The sample behind these figures is 2,883 flights, enough that the headline rate is stable to within roughly a point. The hour-block and month splits divide that further, so read the thinner bars with more caution than the headline.
What to do with this
Booking this route
Put together: the calendar is the biggest lever here, not the carrier or the hour. February runs 92.9% on time and July 79.0%, a swing of 14 points. If the dates move at all, move them out of July before you think about anything else. 2,847 completed flights over 12 months sit behind that.
Common questions
PHX to CLT questions
How often is PHX to CLT delayed?
About one flight in nine arrive at least 15 minutes late, which is the Department of Transportation's definition of a delayed arrival. That works out to 11.7% of the 2,883 flights in this analysis, against 22.4% nationally. Delayed flights are late by a little over an hour on average.
How reliable is PHX to CLT compared with the rest of the country?
88.3% of flights arrive on time here against a national 77.6%, a difference of 11 points in its favour. That is worth a A on this site's grading scale.
What time of day has the fewest delays on PHX to CLT?
The 5am–8am departure window is the strongest at 95.5% on time. The 2pm–5pm window is the weakest at 78.4%, 17 points behind. Later departures inherit delays from earlier flights the same aircraft has already flown, which is why the curve slopes the way it does.
How bad are July delays on PHX to CLT?
July is the weakest month at 79.0% on time, compared with 92.9% in February. Across the year that is 14 points between the best and worst months. Moving flexible dates out of that month is one of the few things that reliably helps.
Related
Where to go next
- CLT to PHX — the return legseparate record
- Phoenix Sky Harbor International (PHX) delay statistics
- Charlotte Douglas International (CLT) delay statistics
- American Airlines on-time record88.3%
- Why the first flight of the morning is statistically safest
- The best time of day to fly, according to 7.04 million flight records
Direction matters. PHX to CLT and CLT to PHX are scored separately because they are separate operations, with different departure banks and different aircraft. Compare the return leg.
Source: US DOT Bureau of Transportation Statistics, on-time performance data, July 2025 to June 2026. Updated monthly. How this data is collected.