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DelayAtlas

Transatlantic route record · UK CAA departure punctuality

LHR→PHX

London to Phoenix

Flights
1,131 both ways
Carriers
2
Distance
5,259 mi
Period
September 2025 to August 2026
DGRADE

Over the twelve months to August 2026, 63.8% of departures from London Heathrow to Phoenix Sky Harbor International left within 15 minutes of their planned time, from 571 flights the UK Civil Aviation Authority matched to a schedule. That is 13 points behind the 76.4% recorded across every UK departure to the United States, and it ranks 47th of the 50 UK-to-US routes with a usable record. About one flight in three left at least 15 minutes behind schedule, and 7 of 578 scheduled departures, 1.2%, did not operate at all.

The route's 63.8% is an improvement of 4 points on the same months a year earlier, when 60.2% left on time. Across every departure from the 25 UK airports the CAA reports, to any destination, 72.4% left within 15 minutes in the same period; transatlantic departures run slightly better than the UK average, partly because wide-body long-haul flights are scheduled with more slack than short-haul rotations. Within the route, the spread between carriers is 10 points, which matters more to a booking than the route average does.

Key figures

Left on time

63.8%

Within 15 minutes of schedule, of 571 departures (CAA)

Avg delay

21 min

Across all departures, early counted as zero

Cancelled

1.21%

All UK-to-US departures: 2.16%

3+ hours late

0.86%

The UK261 compensation threshold

9.5% of departures left more than an hour late, and 0.86% left three hours or more behind schedule, roughly one flight in 100. Three hours at arrival is the threshold at which UK261 compensation becomes payable, £520 a passenger on a sector of this length; the CAA measures the departure, so a flight in that band left the gate three hours late, which is not quite the same test but rarely ends differently after seven hours over the Atlantic. The average delay across every matched departure, early ones counted as zero, was 21.0 minutes, against 14.2 for all UK-to-US departures.

Carrier by carrier

Which airline leaves LHR for PHX on time

American Airlines is the most punctual carrier on the departing leg at 70.0% across 208 flights, and British Airways the least at 60.3% across 363. 10 points between them is a large gap for one city pair, large enough to prefer the better carrier at a modest fare difference. No carrier here cancels unusually often; the highest cancellation rate on the route is American Airlines's 2.4%.

CAA departure punctuality by carrier, LHR to PHX
AirlineFlightsOn timeAvg delayCancelledGrade
American Airlinesthin sample21370.0%19 min2.35%C
British Airways36560.3%22 min0.55%D+

Flights are scheduled departures in the CAA file, operated plus cancelled; on time is within 15 minutes of the planned off-block time. The DOT count below includes the return direction and may differ.

How late is late

How delays on LHR to PHX are distributed

  • Early15+ min early0.0%
  • On timeup to 15 min late63.8%
  • 16–30 min14.7%
  • 31–60 min10.8%
  • 1–2 hours7.1%
  • 2–3 hours1.6%
  • 3–6 hourscompensation threshold0.9%
  • Over 6 hours0.0%

Scale runs 0% to 100%.

Departures from London Heathrow, September 2025 to August 2026. Shares of 571 operated flights; cancellations (7) are outside the bars.

Across the year

When LHR to PHX runs late

December was the weakest month for departures at 48.4% on time and March the strongest at 85.3%, a swing of 37 points across the year. That is a wide seasonal range, wider than the gap between the best and worst carriers, so the month you fly matters more than the airline you pick. The DOT's count puts the busiest month at 122 flights in May 2026 and the thinnest at 54 in February 2026, so capacity follows the summer peak.

Departure punctuality by month, LHR to PHX68J75F85M72A73M65J68J55A53S55O50N48D
Darker means more delays. Figures are the share of departures within 15 minutes of schedule; a dash is a month with under 20 flights.March best, December worst · 578 flights

Flights per month, both directions

  • July 2025120
  • August 2025120
  • September 2025116
  • October 2025111
  • November 202559
  • December 202562
  • January 202662
  • February 202654
  • March 202668
  • April 2026118
  • May 2026122
  • June 2026119
Flights in both directions together, as the DOT international report counts them; flights per calendar month.

The DOT's international report counts flights in both directions together: 1,131 between LHR and PHX from July 2025 to June 2026, about one departure a day in each direction, carrying 304,808 passengers. That makes it the 18th busiest of 31 US routes from London Heathrow and the busiest of 2 European routes into PHX.

The return leg

PHX to LHR: arrivals back into London

Coming the other way, 65.9% of arrivals from Phoenix Sky Harbor International into London Heathrow reached the gate within 15 minutes of schedule, across 567 flights. 28% arrived more than 15 minutes early, which is normal for an eastbound crossing with the jet stream behind it and a schedule padded for the days it is not. 1.73% of those arrivals were three hours or more late, the figure that decides a compensation claim on the return trip, and 1.9% were cancelled.

Arrived on time

65.9%

Within 15 minutes, of 567 arrivals

Early

27.6%

More than 15 minutes ahead of schedule

Cancelled

1.90%

3+ hours late

1.73%

Arrival delay, the compensation test

  • Early15+ min early27.6%
  • On timeup to 15 min late38.3%
  • 16–30 min11.8%
  • 31–60 min10.1%
  • 1–2 hours6.4%
  • 2–3 hours2.3%
  • 3–6 hourscompensation threshold1.0%
  • Over 6 hours0.7%

Scale runs 0% to 100%.

Arrivals into London Heathrow from Phoenix. Shares of 567 operated flights; cancellations (11) are outside the bars.

The departure airport

How London Heathrow is running

EUROCONTROL's figures for London Heathrow as a whole, every airline and every destination: 80.3% of departures and 80.5% of arrivals within 15 minutes of schedule from 1 January to 21 October 2026, with 96.7% of scheduled flights operated. The last seven days ran at 80.8% for departures, in line with the year. Air traffic flow management delay attributed to the airport averaged 1.2 minutes per arriving flight this year, 1.0 over the last week.

EUROCONTROL punctuality at London Heathrow
WindowDepartures on timeArrivals on timeSchedules operatedATFM delay / arrival
Yesterday (21 October 2026)77.2%80.6%98.2%2.8 min
Last 7 days80.8%84.1%98.1%1.0 min
Year to date80.3%80.5%96.7%1.2 min

Every US route from London Heathrow, and its full punctuality record

The arrival airport

Landing at Phoenix Sky Harbor International

Phoenix Sky Harbor International is scored on this site from the DOT's domestic data: 77.9% of its 198,019 domestic departures arrived on time over the last twelve months, with delayed flights running about an hour late, and 0.87% were cancelled. Those are domestic flights, not this route, but an arriving transatlantic flight shares the same runways, the same weather and the same ground delay programmes, so a bad day at PHX reaches a flight from LHR just as surely. The airport's own page has the hour-by-hour and month-by-month detail, and its live FAA status appears above when the FAA has something to say.

Domestic on time

77.9%

Arrivals under 15 minutes late (DOT)

Avg delay

63 min

Delayed domestic flights only

Cancelled

0.87%

Domestic departures

198,019

Last twelve months

Phoenix Sky Harbor International (PHX) delay statistics, hour by hour and month by month

Your rights

UK261 on LHR to PHX

Every flight that departs London Heathrow falls under UK261, the retained version of the EU regulation, whichever airline flies it and wherever it lands. If it arrives at Phoenix Sky Harbor International three hours or more late, or is cancelled with under 14 days' notice, and the cause was within the airline's control, each passenger is owed £520 (£260 if the airline got you there under four hours late), on top of rebooking and care. Weather, air traffic control restrictions and strikes outside the airline are the usual exemptions. The return flight from PHX is covered only when the carrier is UK or EU based. The sector is about 5,259 miles, 8,462 km, which puts it in the top distance band.

Delayed three hours or more? Check a claim with Compensair →

What to do with this

Booking LHR to PHX

Booked blind, LHR to PHX is a D route by the departure record. Booked with the numbers, it is American Airlines at 70.0%, outside December if the dates are flexible, and a connection at PHX with at least two hours in hand, because 10% of departures were an hour or more late and immigration comes before any onward flight.

Common questions

LHR to PHX questions

How often are LHR to PHX flights delayed?

About one flight in three leaves London Heathrow at least 15 minutes behind schedule, 36.2% of the 571 departures the CAA matched between September 2025 and August 2026. 9.5% left more than an hour late and 0.86% three hours or more. A further 1.2% of scheduled departures were cancelled.

Which airline is most punctual from LHR to PHX?

American Airlines, at 70.0% of departures within 15 minutes across 208 flights. British Airways is lowest at 60.3%. Cancellation rates were 2.4% and 0.6% respectively.

Can I claim compensation for a delayed LHR to PHX flight?

Yes, if the flight arrived three hours or more late or was cancelled at short notice for a reason within the airline's control: departures from London Heathrow are covered by UK261 whichever airline operates them. The fixed amount for a sector of this length is £520 a passenger, £260 if the airline got you there under four hours late. On this route 0.86% of departures left three hours or more late over the last twelve months. The return from PHX is covered only on a UK or EU carrier.

What is the worst month for delays on LHR to PHX?

December, at 48.4% of departures on time, against 85.3% in March, the best month. A gap that size is worth moving flexible dates for.

Related

Where to go next

The departure record is the CAA's, measured at London Heathrow; the arrival record for the return leg is also measured at London Heathrow. Nothing here is measured at PHX, where the DOT keeps no record of international flights.

Sources: US DOT Bureau of Transportation Statistics, International Report (flights and passengers by carrier and airport pair), July 2025 to June 2026; UK Civil Aviation Authority punctuality statistics, September 2025 to August 2026; EUROCONTROL Aviation Intelligence Portal, airport punctuality and ATFM delay to 21 October 2026. Rebuilt 22 October 2026; the EUROCONTROL figures refresh with each weekly build, the others when their publisher releases a month. How these sources differ.