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DelayAtlas

Carrier route record

UAORDMSY

United Airlines · Chicago to New Orleans

Flights
842
Period
July 2025 to June 2026
Share of route
35%
Carriers
7
BGRADE

Historical statistics for July 2025 to June 2026, not live status. For today’s flights, check with United Airlines.

United on ORD to MSY sits in the middle of the pack with a B. Close to three flights in four arrive on time by the DOT's definition, 3 points worse than the national rate of 77.6%. The late ones land about an hour behind schedule. That rests on 842 flights. The strongest carrier on the route with a full sample, Envoy Air, flew 466 at 83.8% on time.

The US average over the same twelve months is 77.6%, so there is little to separate United on ORD to MSY from the country as a whole. The variation that matters here is internal: which carrier, and what time of day.

Key figures

On time

75.1%

Arrivals under 15 minutes late, of 832 completed flights

Avg delay

66 min

Across delayed arrivals only, not all flights

Cancelled

1.07%

National rate is 1.81%

Whole route

74.8%

Every carrier on ORD to MSY, 2,402 flights

These figures cover 842 flights between July 2025 and June 2026. Beyond the headline rate, 9.4% of arrivals land a full hour or more behind schedule. That is the number that wrecks a connection, and it is not visible in an on-time percentage alone.

Carrier by carrier

United against every carrier on ORD to MSY

United flew 842 of the 2,402 flights on ORD to MSY, about 35% of it. Its 75.1% on time is about level with the route as a whole at 74.8%. Ranked by on-time rate it is number five of seven carriers on the route, where the range runs from Envoy at 83.8% to American at 62.6%. Four of those carriers flew fewer than 365 flights here, so treat their positions as rough.

The choice of carrier is not cosmetic here. Envoy Air arrives on time 83.8% of the time; American Airlines manages 62.6%. Sample sizes sit next to every figure, because a two-point gap across 401 flights means less than a ten-point one.

On-time performance by carrier on ORD to MSY
AirlineFlightsOn timeAvg delayCancelledGrade
Envoy Air46683.8%58 min1.93%B
Frontier Airlinesthin sample1181.8%123 min0.00%B+
SkyWest Airlinesthin sample13179.1%55 min1.53%B
Republic Airwaysthin sample33578.2%72 min1.49%B
United Airlines (this page)84275.1%66 min1.07%B
Spirit Airlinesthin sample21667.5%80 min6.02%C−
American Airlines40162.6%90 min2.24%D

The spread between Envoy and American is 21 points, wide enough that it should decide the booking. On a hundred trips that is 21 more arrivals inside the on-time window.

Departure window

When United runs best on this route

Departure time matters more here than the choice of carrier. The gap between the best and worst window is 25 points, against 21 points between the best and worst carrier. Each bar is the on-time rate for flights scheduled inside that window.

  • 5am–8am92 flights87.0%
  • 8am–11am319 flights81.4%
  • 11am–2pm57 flights87.3%
  • 2pm–5pm76 flights75.0%
  • 5pm–8pm22 flights
  • 8pm–5am276 flights62.6%

Scale runs 55% to 95%. Rows with fewer than 30 flights show a dash.

The 8pm–5am window is where this operation falls apart: 62.6% on time, against 87.3% for the 11am–2pm slot. By evening the aircraft flying these rotations have absorbed a full day of small delays and there is no slack left to recover in. The 8am–11am window is the busiest, with 319 flights scheduled in it.

Across the year

United on ORD to MSY through the year

On-time rate by calendar month75J86F75M65A77M71J57J67A86S83O81N71D
Darker means more delays. Figures are on-time percentages.September best, July worst

July is the worst month at 57.4% on time, 29 points below September, the best at 86.2%. Summer afternoon convection and peak-season schedules land on the same weeks every year, so this is a pattern you can book around rather than a run of bad luck. March was the busiest month here, with 91 flights.

Across the week, Thursday is the strongest day at 78.9% on time and Monday the weakest at 71.8%. 7 points is a smaller lever than departure hour, but it is free.

On-time rate by day of the week71.8Mon78.4Tue75.9Wed78.9Thu73.8Fri74.2Sat73.4Sun
Monday: 71.8 percent on time. Tuesday: 78.4 percent on time. Wednesday: 75.9 percent on time. Thursday: 78.9 percent on time. Friday: 73.8 percent on time. Saturday: 74.2 percent on time. Sunday: 73.4 percent on time

Delay causes

Why United runs late on this route

One category carries most of the weight here. Late-arriving aircraft accounts for 51% of the 14,000 delay minutes carriers reported, and the remaining four split what is left. The split is by minutes rather than by flights, so a few very long delays count for as much as many short ones.

  • Late-arriving aircraft
    51%
  • Carrier
    29%
  • National Airspace System
    13%
  • Extreme weather
    6%

51% of delay minutes trace back to a late-arriving aircraft, meaning the plane was already behind before it got here. That is a cascade, and cascades start small and grow through the day. Across 14,000 reported delay minutes here, that single category outweighs weather by 8 to one. It is the strongest argument for booking the first departure of the morning, when the aircraft has been sitting at the gate overnight with nothing to inherit. The split is drawn from 13,621 reported delay minutes.

Cancellations sit at 1.07% against a national 1.81%, which is ordinary. Diversions add another 0.12%.

Connections and stage length

What a delay here costs

For anyone connecting, the number to weigh is not the on-time rate but the tail behind it. 9.4% of arrivals land a full hour or more behind schedule, against 8.1% nationally. A 45-minute layover does not survive that, and no amount of walking quickly changes it. Ninety minutes is the honest minimum here, and two hours if the onward flight is on a separate ticket.

The 837 miles between these two airports put this in the middle of the US network, around two and a half to three hours of block time. That is enough cruise to absorb a ten-minute late pushback and not enough to absorb thirty. It is also long enough that the aircraft usually flies three or four legs a day rather than six, which slows how fast delay compounds.

The return leg is a different operation and performs like one: it runs 82.3% on time across 842 flights, 7 points above this direction. Departure banks, aircraft rotations and the congestion at each end all differ, so scoring the two directions together would average away a real 7 points of difference.

One caution: this is a thin sample. 842 flights over twelve months is enough to clear this site's floor but not enough to pin the rate down tightly, and a single bad week moves it by more than a point. Treat the grade as a rough reading.

What to do with this

Booking United on ORD to MSY

Put together: treat all of this as provisional. 842 flights over twelve months is enough to clear this site's floor and not enough to be confident to better than a couple of points. The 75.1% headline is the most reliable number on the page; the hour and month splits below it are built on a few dozen flights each. 832 completed flights over 12 months sit behind that.

Related

Where to go next

Source: US DOT Bureau of Transportation Statistics, on-time performance data, July 2025 to June 2026. Last updated 15 September 2026; recomputed monthly. How this data is collected.